Once you are logged in you can click the Avatar in the top right corner of the system and this will display the account menu. Below is a description of what is available in each menu selection:
The Profile link will take you to your Account Details. Here you can edit your Account info, including email, username, password and Preferences. There is a set of tabs at the top of the account detail table. You can switch between these two tabs by clicking them in the right corner of the main screen.
The Settings link will take you to your Subscriptions and Notifications. You can switch between the two options by clicking the tabs in the upper right hand corner. You can also see what Alert types you have active and edit or delete your active alerts by using the blue edit button or the orange trashcan next to each active alert.
o Under the Default Subscriptions section there are two green buttons. These buttons allow you to customize default subscriptions on all databases and add new alert defaults for your subscriptions.
o If you would like to Add a New Alert, click the green Add new alert button. From here you can select the Alert Type from the drop down. Make sure to check the Enable box and save your changes. To exit out of this screen click your browser back arrow to return to the Settings page or any Home Screen icon to return to the home page
o Under the Notification Profile Tab you can view your current notification profile and add new notification profiles. To add a new notification profile click the green Add New Notification Profile button which can be found in the right hand corner.
o Once you have clicked the green Add New notification Profile button you will be directed to the Add Notification page. Here your can select from the drop down how you would like to receive notifications. You can also provide ACP with different email addresses to send Notifications to. You will need to check the Enable check box and then save your changes. To exit out of this screen click your browser back arrow to return to the Settings page or any Home Screen icon to return to the home page.
Here you can edit your Payment Info and review your Invoices. You can switch between these two tabs by clicking them in the right corner of the main screen. If you make any changes to your Payment information, click the Update Payment Info button to save the changes.. ACP uses tokenization technology to store credit card information directly with the payment processor. This ensures that your credit card information is never compromised.
Commissions [Partners only]
If you are an ACC who is a reseller of RTG’s Service you will be able to view the commissions menu option. Here you can view your commission details.
Teams [Partners only]
If you are an ACC who is a reseller or a wholesaler of RTG’s Services, you will be able to view the team’s menu option. On the Team Preferences you can specify the email account you want communications to come from. By Default all emails come from email@example.com but if you wish to have the emails come from your email server, ACP can login to your email server via SMTP and send them. This is an advanced configuration.
Below in the Automated Email Support Contact Variables section you can specify the information that is merged into the support footer of the automated emails that are sent to customers.
On the Team Member tab you can see the other ACP users that are part of your team. When new Act! databases are added to ACP, all team members will be automatically granted access to the database.